Notarising Documents during the COVID-19 Pandemic

Phang Legal still open for businessLike many other businesses, our notary public services have also been affected by the global outbreak of COVID-19 (the coronavirus pandemic). For a time, we continued to provide notary public services and introduced precautions like wearing face masks, as well as wiping down meeting tables, pens, and other hard surfaces after every meeting.

Unfortunately, due to increased restrictions on movement and the existing public health order supporting social distancing, we’ve made the decision to temporarily close our office until further notice.

Our team will continue to work from other locations. We’ll still be providing legal services and notary public services where possible by telephone, instant messaging, email, and video conference. However, due to the limitations on face-to-face contact, it means that we won’t be able to witness any documents or verify any identification.

Some of the notary public services that we can still provide include:

  • Certifying copies of original Australian government documents such as birth certificates, change of name certificates, marriage certificates, divorce certificates and death certificates.
  • Certifying copies of original photograph identification documents accepted in Australia, such as drivers licences issued from any Australian state or territory, Australian passports, and foreign passports (although please be aware that some foreign offices will reject copies of their own passports being certified by an Australian notary public).
  • Certifying copies of original non-photographic identification documents accepted in Australia, such as Medicare card, bank cards and credit cards, statements or correspondence from banks or utility providers (provided they have also been stamped by the organisation that issued the document).
  • Certifying and verifying copies of education documents (ie, testamurs, transcripts, letters of completion or enrolments etc) issued from Australian educational institutions, subject to verification from those institutions – which could also be limited at this time.
  • Certifying and verifying Australian company documents issued by ASIC.
  • Certifying Australian Federal Police and state police certificates of National Police Check.
  • Certifying and verifying medical records, prescriptions and medical certificates, subject to verification by the relevant doctor or medical centre.

Some of the work will be subject to longer processing times either because of the verification process or because of requirement to send and receive original documentation as well as the return of all documentation to you.

We can also still provide assistance with obtaining an apostille or authentication through the Department of Foreign Affairs and Trade, however, you must allow for even more turnaround time for processing as these have also been affected by restrictions brought about by COVID-19.

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Do you have any questions regarding this article?

If you have never had to have a document notarised before, you may find our role as a notary public, the notary public services that we provide, and this whole process (especially authentication, legalisation and apostille) to be confusing and daunting. Do not worry! We are here to try to simplify it, make it easy for you to understand, and to guide you or assist you with achieving your desired goal.

Please contact us or visit our Frequently Asked Questions for more information regarding this article or our notary public services.

Click here to see the flowchart that we created to help you understand the process regarding notarisation, apostille, authentication and legalisation.

So, what next?

If you are now ready to proceed with having your document notarised, please visit our Notary Fees page for a FREE quote on our notary public services or just call us on 02 9687 8885 and speak to our friendly staff about your requirements.

Why choose Phang Legal for your notary public services?

We are a leading provider of notary public services in Sydney known for our low-cost fixed fee notary services, our availability to provide notary public services on short notice, and our focus on personal and timely notary public services. With our offices conveniently located in Parramatta, the geographic centre of the Sydney metropolitan area, our notary public assists clients from across all suburbs of Sydney and beyond.

Ern Phang, Notary Public

Ern Phang
Notary Public

This website is maintained by Phang Legal, an incorporated legal practice in Parramatta and a leading provider of notary public services to clients across Sydney. Extensive experience and low-cost fixed prices ensures quality services and satisfied clients.

is the solicitor director of Phang Legal and a notary public. Ern regularly writes about his experiences as a notary public and the kinds of issues faced by his clients in sending documents overseas.

All information contained in this article is for general purposes only and correct as at the time of publication. You should only rely on information and advice that is specific to your situation and current at the time you wish to rely on it.