You’re not going to help me get an apostille?

As a leading provider of notary public services, we assist many clients with notarising their documents for use overseas. We also help clients with obtaining an apostille or authentication from the Department of Foreign Affairs and Trade (DFAT) – depending on the intended destination country. In the past, we have also helped clients with legalising their documents through various foreign offices (ie, consulates or embassies) located across Sydney or even Canberra, although due to COVID-19, we have suspended our services to foreign offices until further notice.

Documents that can be stamped with an apostille or authenticated by DFAT are generally public documents (ie, original Australian government documents) or notarised private documents. When it comes to helping clients with obtaining an apostille or authenticated, we only assist with public documents and private documents that have been notarised by us. We do not involve ourselves in obtaining an apostille or having a document authenticated if that document has been notarised by another notary public.

If you have already had your documents notarised by another notary public you should either approach that notary public to help you obtain the apostille or have your document authenticated by DFAT or apply to DFAT directly yourself. The reason that we do not help or involve ourselves in this process is to avoid complications with DFAT arising from whatever the other notary public has done (or not done). In the past, clients have engaged us to deal with DFAT on their behalf and we have submitted documents from another notary public only for those documents to be rejected with clients asking us for an explanation when they should really be asking the other notary public. To avoid this issue, we no longer offer this service for documents that have been notarised elsewhere and only offer to deal with DFAT for the apostille or for authentication on documents that we have notarised or documents that are public documents.

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Do you have any questions regarding this article?

If you have never had to have a document notarised before, you may find our role as a notary public, the notary public services that we provide, and this whole process (especially authentication, legalisation and apostille) to be confusing and daunting. Do not worry! We are here to try to simplify it, make it easy for you to understand, and to guide you or assist you with achieving your desired goal.

Please contact us or visit our Frequently Asked Questions for more information regarding this article or our notary public services.

Click here to see the flowchart that we created to help you understand the process regarding notarisation, apostille, authentication and legalisation.

So, what next?

If you are now ready to proceed with having your document notarised, please visit our Notary Fees page for a FREE quote on our notary public services or just call us on 02 9687 8885 and speak to our friendly staff about your requirements.

Why choose Phang Legal for your notary public services?

We are a leading provider of notary public services in Sydney known for our low-cost fixed fee notary services, our availability to provide notary public services on short notice, and our focus on personal and timely notary public services. With our offices conveniently located in Parramatta, the geographic centre of the Sydney metropolitan area, our notary public assists clients from across all suburbs of Sydney and beyond.

Ern Phang, Notary Public

Notary Public

This website is maintained by Phang Legal, an incorporated legal practice in Parramatta and a leading provider of notary public services to clients across Sydney. Extensive experience and low-cost fixed prices ensures quality services and satisfied clients.

Ern Phang is the solicitor director of Phang Legal and a notary public. Ern regularly writes about his experiences as a notary public and the kinds of issues faced by his clients in sending documents overseas.

All information contained in this article is for general purposes only and correct as at the time of publication. You should only rely on information and advice that is specific to your situation and current at the time you wish to rely on it.