FAQs for our notary public services
As a leading provider of notary public services in the Sydney metropolitan and Parramatta surrounding suburbs, we deal with a high volume of requests for notary public services in relation to documents intended for countries all over the world. Our experience with providing notary public services and our familiarity with the formal and ‘informal’ processes of many countries means that “we’ve seen it all before”.
We are able to guide you through the steps that you may need to take to ensure that your documents are legally valid and acceptable in the intended destination country. This collection of Frequently Asked Questions, are just that – questions that our clients regularly ask us from time to time regarding our notary public services.
General
Frequently asked questions about general issues related to our legal practice and notary public services.
- What’s a ‘notary public’?
- What does a notary public do?
- What’s the difference between a notary public and a justice of the peace?
- What makes you different from other notaries?
- What’s an ‘apostille’?
- What’s the Apostille Convention?
- I’ve been told I need an apostille. Where and how do I get it?
- What’s ‘authentication’?
- Are you recognised by the Department of Foreign Affairs and Trade?
- What’s your experience in providing notary public services?
- Do you provide any services other than notary services?
Notary Fee
Frequently asked questions about our fees and charges and other issues related to costs arising from notary public services and other associated services.
- Is there a recommended notary fee?
- Are you the cheapest?
- Why do other notaries charge so much more?
- Do you charge an hourly rate or a fixed price for notary services?
- Do you offer any discounts?
- How do I get a quote for your notary services?
- How much does the Department of Foreign Affairs and Trade charge?
- I want you to come to my office. Do you charge for travelling?
- What other fees may apply?
Documents
Frequently asked questions about documents that require notarisation.
- Do you prepare documents for overseas?
- Do you have stamp paper or bonded paper?
- Do you have any templates for what the document needs to look like or the wording?
- Do my documents need to be in English or in any other language?
- My documents are on email or in a USB stick, can I print them at your office?
- Will you notarise an electronic document?
- Will you bind my documents?
- If I need certified copies of original documents, do I need to bring my own copies?
- Do I need to bring the document myself or I can send someone else?
- My document needs to be witnessed but I have already signed it. Can it still be notarised?
Translation
Frequently asked questions regarding our translation services.
- What languages do you cover in relation to your translation services?
- Should I have my documents translated before or after you notarise my documents?
- Will my documents be translated by a NAATI accredited translator?
- How long does it take to translate my documents?
- Can I get my documents translated straight away?
- How much does it cost to translate my documents?
- Is it cheaper for me to arrange my own translation?
- Can I arrange my own translation?
- Do you provide an interpretation service?
- I am a NAATI accredited translator, do you have any job vacancies?
Office and Appointments
Frequently asked questions regarding our office and how we provide our notary public services.
- Where’s your office?
- How do I get to your office?
- Can I park in your office?
- Does your office have wheelchair access?
- Do I need to make an appointment?
- Are you open on the weekends?
- Can you notarise documents in my office?
- Do you need to see me in person?
- What sort of identification do I need to show?
- Why do you keep copies of my identification and notarised documents?
Accounts and Payment
Frequently asked questions regarding payment terms and our accounts.
- What kinds of payments do you accept?
- Do you have credit terms?
- When will I receive your tax invoice or receipt?
- Can you email the tax invoice to me?
- Is your notary fee tax deductible?

Do you have any questions regarding this article?
Whether you’re notarising a document for the first time or the hundreth time, the requirements, processes, and terms can be confusing and daunting – or just a pain and a hassle (especially if you need an apostille, or to authenticate or legalise as well). Don’t worry! We’re here to simplify it, explain it, and help you with what you need to achieve it.
Contact us or visit our Frequently Asked Questions for more information about our notary public services. We’ve also created a flowchart to help explain notarisation, apostille, authentication and legalisation.
So, what’s next?
Visit our Notary Fees page for a free quote for our notary public services or just call us on +61 2 9687 8885 to speak with our friendly team about your requirements.
Why choose Phang Legal for your notary public services?
We’re a leading provider of notary public services in Sydney known for our experience and expertise in notarising documents for other countries, our low-cost fixed fees and service offering, and our availability to help on short notice. With our offices conveniently located in Parramatta, the geographic centre of the Sydney metropolitan area, we help clients from across Sydney and beyond with personal, professional and timely notary public services.

Notary Public
This website is maintained by Phang Legal, a boutique law firm in Parramatta and a leading provider of quality notary public services to satisfied clients across Sydney.
Ern Phang is a director of Phang Legal and a notary public (since 2005). Ern regularly writes about his experiences as a notary public and the issues faced by his clients in sending documents to other countries.